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Job Title

Systems Administrator - DM



Job ID

6663 - DM

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*Systems Administrator*

Seeking candidates for Contract to hire!

Soal Technologies are seeking a Senior Systems Administrator to manage and maintain the IT networks, servers and computers of many businesses throughout our local area. An ideal candidate will be able to manage client networks, troubleshoot and resolve server issues and complete projects, such as network design and installation, every day. This candidate can begin immediately and lives at an accessible distance from our office location near East Austin 78702 area.

We are a services provider, focused on serving small to medium size businesses in the local communities in East Austin including Bastrop, Cedar Creek and Lockhart.

We believe in the following core values a foundation based upon character and integrity, in passionate commitment to our clients,
dedication to continuous personal and professional growth, devotion to the family and community, and to doing our work with a spirit of fun and sense of humor.

Come help us grow and grow with us!

Provide remote and onsite technical support to our clients
Diagnose, research and troubleshoot computer system issues, including operating systems, H/W and S/W, networking, VPN, connectivity, server, and other network devices/peripherals, both remotely and onsite.
Install, configure, and support desktops, laptops, virtual machines, mobile phones, VOIP products, servers, backup systems, and miscellaneous devices.
Provide on-call emergency services after business hours, holidays and weekends as required.
Monitor and update Service Desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions.
Function as primary point of contact and communication with customer from assignment of ticket to successful resolution of issue, including scheduling work and keeping customer aware of work status and solution progress.
Attend networking (prospecting) events to obtain sales leads and referrals

Pay rate initially will be in range of $23-27/hour (W2 to 1099 range)

Convert to direct hire:
Once hired on directly will convert over to approximately $50K range
Full Time Benefits: Base Pay, Full-time employees provided with healthcare and 401(k) benefits
Accruable 10 vacation days; 5 personal days; 7 paid holidays and 2 floating holidays; Training opportunities available

Associate’s Degree required
Associate/intermediate level technical certification(s) preferred (Comptia A+/ Network+)
3+ years of IT related technical experience
Strong knowledge and experience with Server H/W and S/W troubleshooting
Experience troubleshooting Active Directory, TCP/IP networks, and common PC and Mac applications/operating systems
Experience working with WANs, LANs, TCP/IP, Firewalls, Routers, and Switches
Experience with Help Desk issue tracking systems for the assignment, delegation, and/or resolution of end-user issues

Please send resume to Dave Miller