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Job Opening




Job Title

FUNCTIONAL ANALYST II-ENT

Status

Open

Job ID

32036

Location City

Birmingham

Location State

AL

Client:

Confidential

Open Date:

10/09/2019

Kupplin
  
Hello there, we are seeking a Functional Analyst II-Ent for our client located in Birmingham, AL

Please review the details below.
If you have any questions or concerns, please reach out to our Recruiter - Paula: Paula.Bremer@kupplin.com

Title: Functional Analyst II-ENT
Duration: Permanent
Rate: DOE
Location: Birmingham, AL

Job Description:

 
. To provide support for assigned systems to both internal and external customers.

. Independently provides education to customers to ensure optimum use of HSIS supported systems.
. Leads and supports classroom instruction
. Conducts one-on-one instruction
. Develops accurate, clear and concise education materials and maintains all appropriate documentation.
. Develops scripts for web-based training
. Develops job aids
. Provides on-call support as required on a 24 hour basis. 

. Responsible for problem determination, tracking, resolution, and appropriate documentation of issues and resolution. Provides system support functions by participating in functional  design, testing, and implementation to meet customer’s information needs.

Required Qualifications:
 
. Associate's degree in Information Systems or a related field and three (3) years of related experience required. Work experience may substitute for education requirement.    
 
Preferred knowledge, skills, and attitude:
 
. Effective communication skills – written and oral – and active listing skills 
. Ability to adjust to frequent changes in duties and work volumes. 
. Capacity to effectively lead projects of varying complexity.
. Proficient in Microsoft Word, Excel, and Powerpoint.
. Experience with Adobe Captivate.